Culinary Coach’s Fresh Eyes DiningOps Review is a deep dive into your community’s dining and hospitality department, with a focus on both front- and back-of-the-house operations. It includes:
- Review of food, labor, and indirect cost compared to industry benchmarks.
- Customer service review and resident interviews.
- Food and physical safety audit.
- State survey review of the skilled dining environment.
- C-suite dining review Q&A.
- Resident interviews to review current satisfaction, areas of concern, and thoughtful opportunities for improvement.
- Dining and hospitality team Q&A, for both management and hourly team members.
- Financial analysis of budget to actual, month and year to date.
- Review of staffing and team schedules.
- Full menu review, including menus, budget, seasonality, offer variety, color and texture, and kitchen capability to prepare and change.
- Purchasing review, including vendors, vendor offers, local fresh produce, and farm-to-table opportunities in your area.
- Workforce review.
- And more.
About Culinary Coach by 3rdPlus.
Culinary Coach was born out of the need of senior living communities for direct access to experts in the culinary field. We’re not a food contractor that profits from your dining operation—from marking up your food and charging additional fees on your hourly employees—nor consultants who tell you what to do … and then disappear.
Our service is a hybrid dining management approach that is built to your needs. Buy as little or as much of our service as you need.
The Culinary Coach leadership team is at the top of their field, having served in food contracting companies, inside communities and in the retail and restaurant industries. This combination creates a holistic approach to address your dining needs at every level.
Lean on us for cycle menus, recipes, processes and coaching to succeed in your dining operation.
Meet the Culinary Coaches.
Scott Daniels, CEC, CCA, AAC
Vice President, Culinary Operations
Scott has spent much of his 20+ year career at food services and facilities management company Sodexo, most recently as a District Manager, overseeing 18 retirement/acute/subacute account locations. He is passionate about putting his experience to work helping senior living communities to effectively self-operate—with a focus on training, coaching and fresh, local ingredients.
Scott’s credentials include an associate degree in Occupational Studies from the Culinary Institute of America (with Honors) and Culinary Federation’s Certified Executive Chef appointment in American Culinary. He also earned the Federation’s Certified Culinary Administrator appointment. He is an American Academy of Chefs fellow inductee and a graduate of Sodexo Senior Living “Leadership Academy.” Scott enjoys organic gardening, providing a home for rescue dogs from all over the world, fishing, his home and, of course, cooking!
Randi Saeter, MBA, RD, LNHA
Vice President, Health Services
Randi has served senior living communities for over 20 years in different roles. She emigrated from Norway in the early 1990s as a student and, after earning her bachelor’s degree in clinical nutrition and food service management, worked as a Registered Dietitian in long-term care for many years. With her MBA in Healthcare Management in 2005, Randi pursued the education and training to become a Licensed Nursing Home Administrator. For the past 12 years, she has worked as an administrator and health services director in post-acute care and senior living, including skilled nursing, assisted living and continuing care retirement communities.
Randi forges strong relationships with staff, residents and community partners and always seeks to improve systems and continuity of care. She is passionate about person-centered care and strongly believes that a dining services program should be part of the community’s wellness program where healthy, well-balanced meals are presented in a dignified manner. In her free time, Randi enjoys cooking, watching sports and traveling with her family!
Get your meeting scheduled and on the calendar today!
Learn more about the Culinary Coach service offering.
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